Shipping & Payment Information

BBK Performance offers FREE Shipping on ALL orders over $100 to ALL 48-state states. ALL Orders under $100 are subject to a FLAT GROUND RATE of $12.99 (See delivery MAP below) 

Please note: We offer Adult signature required service and package insurance for all orders  (additional fees required) 

SHIPPING CONTRACT

All purchases of BBK products from BBK Performance (BBK) via web or by phone, are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you, the purchaser, upon BBK delivering your item/package to the carrier. BBK Performance holds no responsibility for the replacement of products or refunds for lost, stolen or damaged items incurred while in transit with the parcel carrier. BBK Performance will assist our customer in filing claims with parcel carriers in the event that your item is affected by the aforementioned scenarios.

  • We are not responsible for theft of products after delivery by shipping carriers at your requested delivery address - this includes theft by "Porch Pirates" - You will need to contact the local police department and file a homeowners / renters insurance claim.

For more information on filing a claim, Please contact us directly 386-624-0025.

SHIPPING CARRIERS

ALL Orders are shipped via best rate carrier of our choice with FedEx, UPS, or USPS ground unless otherwise requested.

TRACKING INFORMATION

All tracking information and numbers will be emailed directly to the email we have on file as soon as it is available - PLEASE NOTE: Check your SPAM email box as it can sometime show up there.

All BBK Products Delivered by carriers offer Proof Of Deliveries (POD) to our company. These PODs include detailed data as follows:

  • The delivery address
  • A real date & time stamp.
  • Photos of the package/s left at the delivery address
  • GPS coordinates of the delivery address / location. 
  • Signatures and names of recipient (where requested)

DELIVERY TIME

We offer FREE Ground Shipping to ALL 48 US contiguous states for orders over $100 (1-6 business days - depending on state - see map below for general information)

Three Day, 2 Day and Next Day Air delivery services are available for an additional charge depending on the weight and ZIP code. Please call for additional information and to receive shipping information and or a shipping quote: 386-624-0025

Actual shipping charges apply for ALL orders shipped to addresses outside of the continental USA, including APO addresses. You will receive a phone call or an email with these actual charges prior to the processing of your order for your approval. Customers outside of the USA are responsible to pay all export duties, broker fees, import taxes and any other fees associated with the shipment.

These fees are due upon receipt of order to carrier. If you need any further information regarding our shipping policy, please call us at 386-624-0025.

 

FedEx GROUND DELIVERY MAP From Florida Zip 31724

FedEx Ground Shipping Map

 

 

PAYMENT INFORMATION

BBK Performance accepts MasterCard, Visa, American Express, Discover Card and PayPal.

All credit card payments are verified before orders are shipped for customer's protection. We actively investigate and report any fraudulent use of credit cards with the FBI and the credit card companies and will prosecute to the full extent of the law.

All orders shipped to Florida or California will have the appropriate local sales tax added at checkout

At this time we do not collect state/county/city specific sales tax outside the states of Florida or California for online sales. BBK Performance recommends that you check your state and local tax regulations regarding internet purchases for orders being shipped to any other state outside of Florida or California.

Please note that the purchase is not exempt merely because it is made over the internet. Some states require that a taxpayer file a sales/use tax return at the end of the year reporting and paying use tax on those purchases that are not specifically exempt from taxation where sales tax was not charged on the invoice. Tax return forms can be found on your state's website.

Please call us at 386-624-0025 if you have any questions.